Status
Qualification year runs January 1 to December 31. Status is valid through January 31 of the second year following qualification. Earn the TQP or the segments for a level.
| Level | TQP | or segments | Points bonus | Free bags | Seats | Complimentary upgrades | Upgrade window | Tide Certificates | Lounge |
|---|---|---|---|---|---|---|---|---|---|
| Member | — | — | — | 0 | Standard seats (fare-dependent) | — | — | 0 | — |
| Shoal | 20,000 | 24 | +25% | 1 | Preferred seats at booking | Veranda on A220 flights | 48 h | 0 | — |
| Channel | 45,000 | 48 | +50% | 2 | Preferred and exit-row seats at booking | Veranda on A220; Salon on domestic A321XLR | 72 h | 0 | — |
| Deepwater | 80,000 | 90 | +100% | 3 | Any seat at booking | All domestic and short-haul international flights | 120 h | 4 | Yes |
| Bar Pilot | Invitation | — | +120% | 3 | Any seat at booking, including seats held for operational use | All flights, including long-haul | 168 h | 8 | Yes |
Upgrade window: how long before departure your complimentary upgrade request becomes active. See how upgrades clear.